Shipments and returns Your pack shipment a) Harrison Hire & Sales reserve all rights as to whether to use its own transport. b) Where outside carriers are used, Harrison Hire & Sales where possible will follow the Customer's request. c) The Customer must immediately notify Harrison Hire & Sales in writing if the goods have not been received within seven days of the date of the Firm's advice note or invoice. d) The Customer must notify Harrison Hire & Sales and the Carrier in writing within one working day of receipt of any breakage or shortage. e) Harrison Hire & Sales when notified of any damage in transit reserves the option to repair or replace the goods providing notification of damage has been made within one working day of receipt and all rules and conditions of the Carrier relating to damaged, destroyed or missing goods have been complied with. f) Risk shall pass to the Customer on delivery notwithstanding that ownership shall remain with Harrison Hire & Sales until payment is made. Boxes are amply sized and your items are well-protected.