Please take a moment to read the information pack that comes with your machine. We'd like to draw your attention to some important additional information is also shown below. Failure to follow these instructions may result in your warranty being invalidated.
Kärcher UK will provide a replacement burner coil for new-style HDS Compact, Middle and Super class machines if the coil fails within the first three years of its life.
The 3-year warranty is only valid if the machine’s service schedule has been followed and Kärcher’s RM 110 or RM 111 machine protector is used with a correct setting to reflect the onsite water hardness.
If you need RM110 or RM11 please call our Parts department on 0800 888 6662 to place your order.
The 3-year warranty covers the cost of the replacement coil only.
This Policy is applicable to the following machines only:
HDS 6/12 C / HDS 6/10 C / HDS 6/10-4 C / HDS 7/16 C
HDS 7/10-4 M, MX / HDS 7/9-4 M
HDS 8/17-4 M
HDS 10/20-4 M
HDS 12/18-4 S
We offer several packages to help keep your equipment working effectively and reliably. We have plans to suit all users, from light to heavy users, and those in between!
Benefits include discounted prices on parts, free loan machines and priority response to breakdowns. They are a great way to manage your running costs and are available on most types of equipment. Why not get in touch to find a plan that suits you?